Terms of service

Terms of Service

Effective Date: [01-01-2025]

Welcome to Cavellier & Co! By accessing or using our website, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, you should not access or use our website.

1. General Information

  • Company Details: 

     

    Cavellier & Co

    located in the Netherlands, operates this website.

These terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

2. Use of the Website

By using this site, you confirm that:

  1. You are at least the age of majority in your country or have obtained consent from a legal guardian.
  2. You will not use our products for illegal or unauthorized purposes.
  3. You agree not to attempt to hack, disable, or exploit the website in any way.

3. Privacy and Data Protection

  • We collect and process personal data to fulfill your orders, provide customer support, and improve our services.
  • You have rights under GDPR, including the right to access, correct, and delete your personal data.

For full details, please see our Privacy Policy.

4. Products and Services

  • All products listed are subject to availability. We reserve the right to discontinue or limit the quantities of any product without notice.
  • Prices for our products are subject to change.
  • We make every effort to display product descriptions and images accurately, but we cannot guarantee that your device will display colors correctly.

5. Ordering and Payment

  1. Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.
  2. Payment Methods: All payments are processed securely. We accept major credit cards, PayPal, and other payment methods listed at checkout.
  3. Currency: All transactions are processed in euro, unless otherwise stated.

6. Shipping and Delivery

  • Delivery times are estimates and may vary depending on your location and external factors (e.g., customs delays).
  • Customers are responsible for providing accurate shipping information.

7. Returns and Refunds

Our Return and Refund Policy  outlines your rights and how to initiate a return.

  • EU customers have a 14-day cooling-off period under the Consumer Contracts Regulations.
  • Refunds are processed within 14 days of receiving returned items.

8. Liability

  1. We are not liable for damages arising from misuse of our products or failure to follow instructions.
  2. To the extent permitted by law, we are not responsible for indirect, incidental, or consequential damages.
  3. Our total liability for any claim shall not exceed the amount you paid for the product or service.

9. Intellectual Property

  • All content on this site, including text, images, and designs, is the property of Santina and protected under intellectual property laws.
  • Unauthorized use of our content is prohibited.

10. Third-Party Services

We may use third-party services to process payments, analyze website traffic, or manage customer interactions. These providers adhere to GDPR standards, but we are not responsible for their independent practices.

11. Governing Law

These Terms of Service are governed by the laws of [Netherlands].

12. Changes to These Terms

We reserve the right to update or modify these terms at any time. Changes will be posted on this page with the updated effective date. Your continued use of our site constitutes acceptance of these changes.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

  • mail: 

    live chat: Available on our website during business hours.

Compliance Notes

  1. Ensure you include a Privacy Policy link for GDPR compliance.
  2. Clearly disclose third-party services (e.g., Shopify Payments, Google Analytics) and ensure they are GDPR-compliant.
  3. Use plain and transparent language, especially for sections involving customer rights.